State & Local Government

Secure and Scalable IT for Government

Technology that powers public services

Strengthening Governments with Reliable IT Solutions

Citizens and team members expect easy-to-use applications available 24/7 to report and resolve their problems. They also demand transparency while ensuring their information is secure. Robust IT infrastructure helps serve residents efficiently, protect sensitive data, and support vast operations. Dewpoint provides tailored IT solutions that help government entities modernize technology, enhance security, and improve service delivery. Our expertise spans cybersecurity, cloud solutions, infrastructure management, and IT staffing, ensuring organizations have the support they need to manage large-scale systems while maintaining compliance with NIST, CJIS, and CIS standards.

Procurement Made Simple

For organizations located in Michigan, learn more about our contract vehicles with MiDEAL and the Michigan Municipal Services Authority.

Secure and Efficient IT Services for Municipalities and State Agencies

Innovative Solutions to Meet Your Constituent’s Needs

At Dewpoint, we believe in Making IT Personal. We partner with governments to modernize and optimize their IT environments, ensuring municipalities and agencies can deliver seamless services while maintaining security and efficiency.

With over 20 years of experience with government clients, we offer services that meet constituents’ demands while maintaining institutional knowledge, keeping abreast of the latest IT trends, managing strict budgets and legacy software, and addressing security challenges. Our services include:

  • Managed IT Services – Supporting every corner of your operation, from service desk to managed hosting and more.
  • Cybersecurity & Compliance – Protecting sensitive state data with CJIS, NIST, and CIS-aligned security frameworks.
  • Project, Program, & Portfolio Management – Helping streamline IT initiatives and get results on time and within budget.
  • IT Staffing & Support – Experienced, certified professionals for short- or long-term contracts
  • Application Development & Modernization – Enhancing agency workflows through custom software solutions and legacy system updates.

Hands-on approach to solving your problems

Solutions Tailored to Government

Managed IT Services

The backbone of your IT is your infrastructure. Leaving the management of your infrastructure to us allows you more time to focus on delivering the best services to your constituents.

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Government Applications

Our professionals are experienced in implementing, customizing, and troubleshooting applications including BS&A, GIS systems, SharePoint, PowerBI, and more. We also offer custom application development services with on-shore resources.

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IT Security

From applying the Center for Internet Security (CIS) framework to assess your current security environment to performing penetration testing and vulnerability scanning, applying latest security patches, we focus on keeping you secure.

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Project, Program, and Portfolio Management

We support individual projects with PMBOK® standards and templates for clear status tracking. For program management, we link projects for full visibility. Portfolio management ensures strategic alignment through dashboards, metrics, governance, and communication.

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Assessments

Knowing where you are today is the only way to achieve your IT goals. An IT assessment provides an independent view of your IT organization, security, and infrastructure, with a roadmap for how to move forward.

Organizational Change Management (OCM)

Dewpoint's OCM professionals utilize the Prosci ADKAR® Model to guide government teams through changes, making sure the changes are adopted and shown to be effective.

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Microsoft Power Platform

Gain insights with custom, intuitive dashboards built by the Dewpoint team to monitor projects across teams and agencies.

311 Implementation

“One call to City hall.” Our team can provide consulting and implementation of 311, taking the burden off your 911 system while saving money and increasing constituent satisfaction.

Independent Verification and Validation (IV&V)

Our IV&V services ensure that projects meet there intended purpose, remain compliant, and meet the needs of the stakeholders.

IT Professionals as-a-Service

Need a hand? We provide staffing services with a bench of highly-qualified IT professionals, including part-time and full-time options.

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Learn More About Dewpoint's Suite of Tailored Services

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Resources

September 16, 2022
Case Studies

City of Grand Rapids Uses ITaaS to Drive Government Forward

Ranked as the second most populated city in the State of Michigan, the city and combined metropolitan area have a population of over 1.35M. For decades, the City had onsite …

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The City of Lansing made the decision to work with Dewpoint back in 2010. Since then, our partnership has grown. We have Dewpoint team members embedded in our department to provide infrastructure support, project management, and client services. They are key members of our IT team. The Dewpoint staff has the expertise that would be difficult to replicate, and the entire Dewpoint organization backstops them.

Christopher Mumby

Chief Information Officer - Lansing, MI
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