The single point of contact for your employees to get assistance and support.
Outsource your service desk and know the comfort of a team of experts is only a click or phone call away. A service desk isn’t enough – onsite end-user support services bring hands-on expertise to your office, so you and your staff can stay engaged with your most valuable work.
At Dewpoint, we believe in “Making IT Personal.” What does that mean for you? It means your success is at the core of every service we provide. From a single point of contact, you’ll gain access to a team of experts committed to keeping you running. Our experienced resources aren’t the typical script-readers you get at call centers – they’re experts with the knowledge to help you in more ways.
24/7 IT support is available through the ServiceNow portal and our experienced team is only a phone call away.
When a phone call won’t do, our experts can remotely investigate your incident and get you back to productivity.
We’ll manage the registrations, claims, and returns for your products.
Onsite installation, moving, adding, or changing of devices at your offices to save your staff valuable time.
Optimize your organization’s images and ensure consistent deployment across your organization.
As-needed, onsite, or mail-in services to fix hardware issues as they arise.
Dewpoint can tackle every IT need that we face, and in instances where they don’t do something in-house, they partner with industry-leading technology partners. From daily managed IT services to strategic planning and overall technology assessments, Dewpoint continually delivers high-quality results for our team.
