Case Study | 2022

Global Software Company Transforms Business Model

Organizational Change Management & Program Management

Customer

A global software company with more than 200 employees and over $50M in revenue.

Challenge

The client is on a strategic business transformation journey. They needed a partner to assist executive staff and delivery teams with short and long-term planning, governance, and organizational change management.

Solution

A Dewpoint senior consultant with certifications in Program and Project Management (PMP), Scaled Agile Framework (SAFe-SPC), and Prosci® Change Management, has engaged with this client for over three years, providing Program/Project and Organizational Change Management leadership to assist the client in achieving its desired business outcomes.

Our consultants back certifications with real-world experience to drive positive outcomes.

Results

Project success

  • Dewpoint’s consultant helped the client improve its governance and organizational change management disciplines, including prioritization, road mapping, and risk management, to focus on the highest value work and enhance transparency within the organization.
  • Used root cause analyses, retros, and metrics to gain leadership support for making changes to improve the development teams’ performance.
  • By applying the Prosci® Organizational Change Management Framework, the client has gained a better understanding of how their business model change will impact workgroups differently, resulting in a higher focus on the “people side” of the change. This change management focus will improve the client’s return on investment by maximizing employee speed of adoption and proficiency as they transition to their new business model.

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